TRY BEFORE YOU BUY

Our knowledgeable, lovely crew are there to help get you rolling online or in store: Queenstown, Waiheke Island, Newmarket, Auckland CBD, Papakura and Blenheim.

WE USE WHAT WE SELL

We test and use our products to the highest standards. Electric bikes are an entire part of our everyday life. Our blog is full of great stories and tips about the products we sell.

SECURE ORDERING

Every transaction is secured, we guarantee it

HAVE A QUESTION?

Part of being a great company means we provide quick and helpful support to questions about products and ordering. Email us and we will be happy to respond as soon as possible.
Email Us

FAQ

 

Why electric bikes ?

The electric bikes are the way of the future, especially in a busy city like Auckland. They are not slowed down by traffic jams, hills, or head winds compared to standard bikes. Electric bikes will guarantee that you always get to your destination on time. The electric bikes are a great way to get fit without getting too tired or worn out. You can choose to have as much or as little electric assistance on your electric bike as you like, depending on how fit you are feeling.

How far can my electric bike go on one charge?

The range of electric bikes can vary, but most riders are able achieve 30 to 40km per charge. One of the main factors in determining how far you can travel on a single charge is how much assistance you provide. Obviously, the more pedaling you do, the less strain on the battery and the more range you’ll achieve. Keep in mind, ‘pedal-assist’ bikes have higher ratings and achieve more range than throttle-controlled bikes because the rider is required to pedal at all times.

Another factor that can have a big impact is terrain. If you live in a hilly area or have lots of steep inclines – expect less range from your e-bike. Larger riders or people carrying heavy loads can also expect reduced output.Battery capacity is measured in Watt Hours, as a rough guide 100 watt hours will give you 10km of riding. A 36v15ah battery gives you (36×15=) 540 Watt Hours, so you could expect around 2hrs of assisted range with a 250 watt motor.​ (100 km? )

Does pedalling charge the battery?

It is possible with systems with regenerative breaking to charge the battery while pedalling. In our Citroen CZero that would sometimes give 1-2 % charge on a 1.5km downhill brake. But in a car the weight makes all the differance- higher inertia @ kinetic energy. With the bikes 20 kg and your 80kg there simply is not enough weight...to store anything downhill. The regenerative componentry in Magic pies,Smartpies etc also weigh. Our hubmotors weigh 2.8 kg - the 'magic' ones from 7,3-9,1 kg.  It's much more efficient and cheaper to plug your bike in a charge it, than to use pedal power. 20c of electricity would be about $20 worth of food if you were to pedal!

 

How long will the battery last?

The battery life will vary depending on the type of battery you choose and how well you maintain it. Typically, Lithium Ion (Li-Ion) batteries last anywhere from 700-1000 charges. Lithium Iron Phosphate batteries around 1500 to 2000 charges.

When we test and shop for components we know from experience that the quality of the cells is all important. The world around us sadly evolves more and more towards PRICE -and to that extent the chinese excell. We could buy batteries which would do only 300 cycles - for next to no money. It would make our Kits and bikes very cheap, the battery being the biggest cost driver.

Batteries we sell are always branded (samsung ) and come with a warranty. This gives us peace of mind and guarentees you have a battery which will last many years- not months. To extend the life of your battery, charge the battery regularly and promptly after each use.

NEVER LEAVE YOUR BATTERY FLAT! The longer a battery sits uncharged, the faster the life will be reduced. You just need to fully charge and unplug your battery from the bike before you go on holiday or put the bike in storage. Charge the battery every 2 months even if you are not using it..​